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OHQ's records suffice evidence of a charge that is payable unless they are revealed to be wrong. Consumer will use its reasonable endeavours to inform OHQ of any billing disagreement within fourteen (14) days of invoice of a billing, complying with the procedure laid out in Area 15. If Customer disagreements a billing, the invoice should remain to be paid in a timely manner however OHQ will certainly credit or refund Consumer if it is later on fairly established by OHQ or pursuant to the dispute resolution process described in Section 15 that the billing was incorrect and the Customer is qualified to a credit history or refund.
Such alterations might include, without restriction, modifications to the amounts of the Membership Costs or Usage Costs for OHQ Paid Solutions, modifications to the use allocations included in the Pricing Strategies, and discontinuation of Pricing Strategies. (a) Each such modification will work after affordable development created notification is supplied to Consumer (as an example, by being posted to the OHQ Web Site), other than that any such alteration that impacts a Selected Paid Solution will put on Client starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ gives notification of such alteration to Client according to Section 16.8.
If Client does not terminate its use of any type of affected Selected Paid Solution prior to the effective day of such alteration, Customer will certainly be deemed to have actually agreed to such modification relative to such Selected Paid Service. (b) If a Rates Plan selected by Consumer is stopped, OHQ will offer Consumer with practical development notice of no less than thirty (30) days and Client will certainly be provided the alternative of selecting a new Prices Plan from then-current prices strategies supplied by OHQ.
For avoidance of question, this paragraph does not relate to changes to the Catalog, which are dealt with in Area 7 (realtor virtual receptionist).1. Consumer stands for that all details supplied by Client and its customers to OHQ (including, without limitation, all contact info and information pertaining to Consumer's Charge card) is exact, current and total at the time it is supplied to OHQ
Consumer should at all times comply with all legislations, policies, requirements and codes appropriate in connection with its use OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will certainly not make use of any type of OHQ Offerings to participate in, or to encourage or assist others to participate in, any unlawful or deceitful tasks.
If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Client will sustain the suitable Subscription Charge for the new Paid Solution Term (the ""). The efficient day of such discontinuation will be either (i) the Asked For Termination Day, or must Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Final Paid Service Term.
Where Customer ends according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will be retained and the OHQ Offerings readily available to Customer until the last day of the Last Paid Solution Term (subject to reinstatement costs under provision 10.3(e)) and the unused balance of the Prepaid Use Credit score will be kept by OHQ for future usage by Client if Customer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Service, OHQ will not be accountable whatsoever for answering telephone calls, taking or delivering messages, or doing any various other tasks in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may terminate Client's Account and Customer's access to the Account.
(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable prices in processing the reinstatement) Details gathered by OHQ from Client and its customers may be made use of, divulged and shared by OHQ according to OHQ's privacy policy as available on the OHQ Web Site ("") and as might be amended every now and then.
The Controller thus assigns the Processor with regard to handling activities undertaken throughout the stipulation of receptionist solutions. OHQ and Consumer acknowledge and agree that the Cpu goes through the adhering to obligations: The Processor will abide by the pertinent Data Protection Regulations and should: (a) just act on the written directions of the Controller and ensure those acting under their authority do the very same; (b) ensure that people refining the information are subject to a duty of confidence; (c) use its best efforts to secure and secure all individual information from unsanctioned or illegal processing, consisting of (however not limited to) unintended loss, destruction or damage; (d) ensure that all processing fulfills the needs of the GDPR and relevant Information Protection Laws; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior approval of the Controller; educate the Controller of any kind of designated adjustments concerning Sub-Processors; they carry out a written contract having the same information defense commitments as laid out in these Terms; understand that any type of failing on the component of the Sub-processor to adhere to the Data Defense Rule, the Processor stays fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject access and allowing information based on exercise their rights under the Information Security Rules.
The Controller shall lug out sufficient and ideal onboarding and due diligence look for all Cpus, with a complete evaluation of the obligatory Information Protection Regulation requirements. The Controller will verify that the Cpu has adequate and recorded processes for information violations, data retention and information transfers in position. The Controller will get proof from the Processor as to the: (a) confirmation and dependability of the workers made use of by the Cpu; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technological and operational steps utilized in protecting the Personal Data; and (d) procedures in location for enabling data subjects to exercise their legal rights, consisting of (however not restricted to), subject accessibility demands, erasure & rectification treatments and constraint of processing steps.
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